From the patient's first WhatsApp message to consultation, documentation and follow-up, Hally helps coordinate the care journey across teams and existing hospital workflows.
Now onboarding selected hospitals, speciality centres and clinics.
Coordinated care flow
Patient → Doctor → Front desk
Allergic rhinitis · continue Rx 2 weeks
Live queue · 9 in wait
The problem
Patient information, care teams and operational workflows often remain disconnected. Patients repeat themselves. Staff copy between screens. Doctors lose the thread.
Hally
One coordinated outpatient journey
Patient · Clinical · Operations
Patient journey
Hally helps hospitals coordinate the patient journey from first contact through follow-up — across teams, workflows and supported systems.
Patient reaches out on WhatsApp — the front door they already know.
Real slots, doctor match, and confirmation in one thread.
Clinicians focus on the patient; Hally supports the chart.
AI-assisted draft notes for the doctor to review, edit and approve.
Bring visit context into payment and follow-up workflows — through Hally and supported integrations where access is available.
Reminders, instructions, and re-booking that close the loop.
Where third-party systems appear in the journey, integration availability depends on the access and capabilities provided by each system.
Platform
Patient front door, clinical consult, and hospital operations — coordinated by design. Labels show what is built into Hally, available in pilot, configurable, a supported integration, or planned.
Care starts where patients already are — without a new app or portal password. WhatsApp is the channel; Hally is the platform behind it.
Clinical assistance with the doctor in control. Hally can surface structured drafts and medicine information for review — final decisions and prescriptions remain with the treating clinician.
Give teams a clearer operational view of patient activity, appointments and follow-up — while working alongside supported hospital systems.
Clinical assistance, with the doctor in control. Hally can surface medicine information and possible alternatives for the treating doctor to review. Final clinical decisions and prescriptions always remain with the doctor. Hally does not diagnose conditions, automatically prescribe, or replace clinical documentation.
Speak naturally. Hally prepares an AI-assisted draft. The doctor reviews and signs — final approval remains with the treating clinician.
Dictate in the flow of the visit — English, Hindi, Kannada, Tamil, Malayalam, and more.
Hally helps turn the consultation conversation into a structured clinical draft for the doctor to review — not a finished medical record.
The clinician decides. Review, edit if needed, then approve into the record — final approval remains with the treating clinician.
Patient experience
Hally uses WhatsApp to help patients begin their care journey, book appointments, receive reminders and stay informed before and after a visit. WhatsApp is the patient channel — Hally is the platform behind it.
Patient messages
Returning patient recognised
Visit reason
Specialty / doctor match
Appointment
Payment
Reminder
Consultation
Follow-up
Consent-aware by design
Explicit consent captured before health details are asked — aligned with privacy-first outpatient workflows.
Recognised returning patients
Less repetition — the journey continues where it left off.
Book and remind in one thread
From enquiry to confirmation without a patient app. Payment depth depends on rollout stage.
Human takeover anytime
Staff can join any conversation from the WhatsApp hub.
Live WhatsApp thread
Hospital operations
Hally brings patient activity, appointments, clinical workflows and follow-up tasks into a shared operational experience, while working alongside supported hospital systems.
Waiting
14
In consult
6
Follow-ups due
9
Enquiry, booking and follow-up activity in one patient thread.
See where each patient is — from first message to follow-up.
Today’s load and branch status at a glance for authorised roles.
Check-in and waiting-room visibility across OPD.
Bring billing status and payment context into the care journey where supported access is available.
Extend the patient journey into pharmacy through supported integrations — not a claim to replace pharmacy systems.
Operational reporting without another spreadsheet.
Branches and departments on one coordinated platform.
Specialty workflows
Hally’s core patient and operational workflows can be configured for specialty-specific needs. Initial focus areas include general OPD, obstetrics, gynecology and fertility care.
Foundation
Hally Core
Shared journey
Shared data model
General OPD
Core outpatient booking, consult and follow-up flows.
Obstetrics & Gynecology
Specialty-aware journeys shaped with design partners.
Fertility
Longitudinal pathways layered on Hally Core.
Pediatrics
Family-friendly intake and visit workflows.
Dental
OPD patterns tuned for dental clinic operations.
More specialties can be added without rebuilding the platform.
Getting started
We don’t claim to connect every hospital system. We start with a workflow consultation, show where Hally helps directly and where integration is possible, then onboard selected partners.
We map how your hospital manages appointments, patient communication, documentation and operations today.
We show what Hally provides directly, where supported integration is possible, and where a phased approach makes more sense.
Selected hospitals and clinics co-build with us: real workflows, priority configuration, and a supported path to go-live.
Integrations
Hally can integrate with supported billing, pharmacy, laboratory, imaging and hospital systems where secure access is available. When a system does not support integration, Hally can still help streamline the surrounding workflow or provide a phased migration path.
Integration scope depends on vendor support, available APIs, data access and hospital approval.
Trust & privacy
Hally supports consent-aware workflows, role-based access, audit trails and secure handling of patient information. Final compliance depends on deployment configuration, hospital processes and applicable legal requirements.
Encryption at rest
PHI fields encrypted with AES-256-GCM using organisation-scoped keys.
Tenant isolation
Row-level security so one organisation’s data stays invisible to others.
Consent-aware workflows
Designed to capture consent before health intake — supporting privacy-first deployments.
Audit trail
Access to patient data is logged for accountability.
Origin
Shaped inside hospitals — not invented in a conference room.
Why Hally exists
Hally was shaped through years spent experiencing healthcare as a patient’s family member and observing how fragmented workflows affect patients, doctors and hospital teams.
We are building the platform we wished existed: calmer for patients, more attentive for doctors, and easier for hospitals to operate.
Programme
Design partners
Named logos appear only with explicit partner approval.
Design partners
We are working with selected hospitals and specialty centres to refine Hally around real clinical and operational workflows. Named partners appear here only with explicit approval.
Get started
Tell us how your hospital currently manages appointments, patient communication, documentation and operations. We will show where Hally can help directly, where integration is possible, and where a phased approach makes more sense.
Hospitals, speciality centres & clinics
01A structured walkthrough of your outpatient day — with honest clarity on built-in capabilities vs supported integrations.
Selected hospitals & clinics
02Join the programme shaping specialty packs and hospital operations with us — priority configuration and a co-build path.
Clinic teams evaluating WhatsApp-native patient journeys can review Hally Connect after a conversation. Hally Connect for clinics
FAQ
No. Those are capabilities inside a broader platform. Hally helps coordinate the outpatient journey — patient communication, clinical documentation and operations — across teams and supported systems, with honest staging of what is available, in pilot, configurable or planned.
Not at this stage. We are onboarding selected hospitals, speciality centres and clinics. The next step is a qualified workflow consultation — not a self-serve checkout for every module.
A hospital or clinic that co-builds with us: we configure Hally around your specialty and operations, you help pressure-test real workflows, and we learn faster than building in isolation.
No. Patients can start on WhatsApp or your public clinic pages. There is no patient app to download and no portal password to forget.
No. Hally can surface medicine information and possible alternatives for the treating doctor to review. It does not automatically prescribe, diagnose or replace clinical documentation. Final clinical decisions remain with the doctor.
No — and we will not claim that. Hally integrates where secure technical access is available and improves the surrounding workflow where legacy systems remain closed. Some systems have no API, block third-party access, or require vendor approval that makes integration impractical.
No. WhatsApp patient journeys and AI-assisted documentation are in active pilot. Billing and many clinical systems are supported integrations or planned. Specialty packs are configurable with you — ask in the consultation for your exact scope.
Not by default and not overnight. Hally is designed to work alongside supported systems and deepen coordinated workflows as your rollout stage allows — or support a phased migration when that is the right path.
Hally Connect is WhatsApp-native patient workflows for independent clinics. Hally Hospital is a configurable patient-care and operations platform for hospitals and specialty centres, with custom pricing based on modules, locations, users and integrations.
Hally is built with privacy, access control and auditability in mind — including encryption at rest, tenant isolation and consent-aware workflows. Final compliance depends on deployment configuration, hospital processes and applicable legal requirements.
Ready for a qualified demo?
Now onboarding selected hospitals, speciality centres and clinics.
Now onboarding selected hospitals, speciality centres and clinics.
Tell us how your hospital currently manages appointments, patient communication, documentation and operations. We will show where Hally can help directly, where integration is possible, and where a phased approach makes more sense.
